In an apology that Steve Ritchie wrote to customers, he talks about the way he plans to run Papa John’s and what he hopes to do for the customers. He has a lot of ideas that might make it easier for him to help people and might make the company better than the rest. It’s his goal to always be transparent with customers and do what he can to make people understand how hard he works to do everything right. There are positive impacts that come from him working with the company and that’s what makes him want to do everything the best way possible. Thanks to his hard work with the company and the options he has for others, Steve Ritchie believes he can make the company better. He also wants customers to know they’re the most important thing Papa John’s has.
Even though it took some time for Steve Ritchie to figure out what he could do with the business, he knew how to make everyone understand the hard work that went into helping the company. For Steve Ritchie, the opportunity to apologize to customers was something that would give him motivation to keep helping them. He always wanted people to see how important they were to the company and that’s why he pushed to make things easier for them. As long as the company stayed in business, the customers would be the best part about it.
There were times when people focused on what the company did and that was not what Steve Ritchie. Instead, he wanted the customers to know what he was doing. He wanted to show them things could be different and he could make it better. Steve Ritchie had a commitment to his company and knew his job as the CEO would give him a chance to try something new. Thanks to his hard work and the work he put into the business, Steve Ritchie believed he had a lot of power to do things right. He always wanted to make Papa John’s a better place and knows he’s now in the position to do that.