It is very difficult to be accidentally successful, but if a company has a plan and works at it that is the formula for ongoing growth and success. Nationwide Title Clearing, Inc. started as a small regional title and document company, and today is one of the largest and fastest growing companies in its industry.
Eight of the top ten retail lending and mortgage companies rely on Nationwide for their source of closing documents such as title release, lien release, abstracts, and all of the other necessary documents and forms.
Nationwide can reach out to all of the jurisdictions, counties, and storage facilities that hold these documents. That amounts to some 3,600 separate entities all across the country that have to be available at all times. Nationwide has invested in the personnel and the technology to make all of this happen.
There are closing meetings that occur every hour of every day where people are purchasing houses and other properties and relying on the proper delivery of closing documents. If those documents are inaccurate or they don’t arrive on time, the closing has to be postponed, and some buyers may choose to do business elsewhere.
The importance of accuracy and timely delivery cannot be overstated. Nationwide has a compliance rate of 99.89% and a failure rate of only .78%, which points out that Nationwide delivers documents on time and accurately nearly 100% of the time.
Danny Byrnes, Vice President of Sales at Nationwide puts everything in perspective when he talks about the past 25 years when Nationwide has put all of its programs together. The company has made a concerted effort to hire the right people to oversee the process, and they are the best in the business. The company has also made the investment in technology that is necessary to carry the load.
There are best practices placed at each level of performance to see to it that the shortest path to perfection is applied. Byrnes goes on to say that just about everybody has audited Nationwide’s systems from clients, tax jurisdictions, consultants and Nationwide themselves. There are not any questions that have been left unanswered.
Byrnes points out that the expertise of management and the technology have kept the costs way down and the result has been that clients pay a fraction of the cost of what competitors have to charge.
Due to these facts, the future looks very bright for Nationwide as they continue to grow and provide services to more customers.