Securus Technologies Begins Year with Peer Recognition

As in many things a company’s measure can be viewed as seen through the eyes of their colleagues. It is a challenging task to bring about a nod of approval from those who are in competition with you. With that being said it was with a sense of true humility that Securus Technologies received the Golden Stevie Award for the finest Customer Service Training program among its business peers. This award marks again a forward and discerning step toward excellence in the area of civil and criminal justice technology solutions.


Securus Technologies has been a leader for many years in the disciplines of incident management, investigation, communication, information management, inmate self-service, and monitoring products and services. With this background Securus realizes that a company is only as good as their customer service. It’s not all glitter and glitz, it is the back bone of any company to ensure that after the product or service has been instituted the customer must feel at ease when there is a situation that they cannot resolve. It is imperative to keep the client even happier during the use of their service. It is that, and that alone that builds a great company.


With the Golden Stevie Award, Securus shows itself as a leader in the philosophy that the customer truly does come first. This is the first among many awards to mark 2017 as the year where Securus brings about a revolutionary change in the customer service industry. Through its insightful training program and bleeding edge technologies anyone can easily see why Securus was chosen for this most prestigious award. To put in more concisely Danny de Hoyos, Senior Vice President of Operations at Securus Technologies offers, “It’s great to be recognized by independent experts for the great strides we’ve made in customer service.”. A warm and well deserved congratulations to the team at Securus Technologies.


Securus Technology Wins a Stevie Award

“Securus Technologies wins a Stevie Award in the 2017 11th annual Stevie Awards” that is the story that hit the headline on most business newspapers around the United States on 8th March 2017. The 11th annual Stevie Awards for Sales and Customer Service Awards were held on Friday, February 24 at Caesars Palace in Las Vegas.

So why is the award a big deal for Securus Technologies? Getting a gold award from the Stevie Awards is a great opportunity to greatly increase services for your company. It is a nice way to get traffic, sponsors, and customers to your business. The awards are attended by more than 650 executives with over 2300 nominations from different organizations. If your company is given the award that means that you are the best in the field.

So what did the Judges say about Securus Technologies? The judges were very impressed with the services offered by Securus Technologies. According to the judges, the role of the company is imperative to the society. The judges believe that the company has a strong recognition of the problem and commitment to the training team to help the associates improve results.

Securus Technologies is a Dallas, Texas company serving over 3450 public safety, law enforcement and corrections agencies. Securus Technologies are meant at improving communication between about 1,200,000 inmates across North America with their families. Securus Technologies provides real-time support for their customers and ensuring that both parties get access to critical information.